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Compliance Analyst - Upwork

Būsena UŽDARYTA
Biudžetas 501-1000 Eur
Sukurta: 2021-05-12
Baigiasi: 2021-05-19
Siūlo: Nėra
Apibūdinimas: BitPrime is at the forefront of full-service cryptocurrency trading solutions in New Zealand. We're passionate about our professional service and have a strong focus on providing free education and tech support for beginners to professional investors.


BitPrime's mission is to make accessing cryptocurrency simple and secure. We

bring the human interactions back to a normally very automated and sterile industry.


Due to our high-end service model, our customers know who they are dealing with. Our systems are designed to process the orders quickly, while our team of experts are available to give individualised service to larger orders and cater to specific customer needs.


We aim to bring our customers’ concerns to light, decoding the world of cryptocurrency so they feel reassured.


Job description


You will be focussed on providing high level customer service and advice, updating databases, answering queries and resolving problems in an efficient and positive manner.


You must be able to show:


- General  knowledge of AML compliance and regulatory framework

- Proven legal OR finance OR banking experience in phone based customer service advice positions

- Confidence with database navigation and excellent technical skills

- Resilience, empathy and strong ability to work under pressure

- Excellent coordination skills and an ability to relate well with customers and colleagues at all levels

- High level of attention to detail

- Strong organisational and time management skills, supported by excellent communication abilities both written and verbal.


Tasks associated with the role


- Analysis, collection and managing information for compliance with the AML/CFT Act

- Liaising with other staff to organise and maintain information systems in relation to legal requirements around AML/CFT legislation

- Deal with new clients on-boarding and verification procedures

- Frequent phone conversations with potentially vulnerable customers who need a greater level of care and support

- Review and verification of existing client relationships in accordance with AML/CFT regulations.

- Dealing with confidential emails, organising, maintaining records and information for each client.

- Implement management decisions and maintain file notes of client meetings or communications in relation to regulations, policies, and compliance with AML.

- Propose any process improvements to achieve greater efficiency in the team.


Posted On: May 12, 2021 03:46 UTC
Category: Regulatory Law
Skills:Legal, Business Services, Financial Services, Technology, Legal, Fintech Consulting, Anti-Money Laundering (Aml), Regulatory Compliance, Cryptocurrency, Compliance

Skills: Legal, Business Services, Financial Services, Technology, Legal, Fintech Consulting, Anti-Money Laundering (Aml), Regulatory Compliance, Cryptocurrency, Compliance
Country: New Zealand

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